Citipost has discovered that there has been fraudulent use of the Citipost name, branding and domain.
Watch Out for Scam Emails
Citipost is aware that Hi-Tech fraudsters are using bogus techniques to con money out of people by, for example, setting up copycat websites. These gangs target people by sending out winning confirmations to randomly generated email addresses.
Fraudsters copy and paste parts of an official website and logos in their own fake websites in their attempt to look legitimate. This is the latest attempt at “phishing” – where crooks set up phoney websites in a bid to con people for money.
It has come to our attention that Citipost brand name has been abused in relation to some email scams and other fraudulent or inappropriate online activities.
Some of these scam emails try to persuade the email recipient to submit personal information or to part with money as an up-front payment in order to release a prize, or as an upfront delivery charge using Citipost as the courier company. We have also been made aware of fake lotteries or prize draws which allege to relate to Citipost as the courier company.
If you are sent an email which states that you have won a lottery or anything similar with reference to Citipost - this is a scam. As a general rule, if you have not entered into a competition, you won't have won a prize, and so you should treat such emails with absolute caution.
If you receive an unsolicited email alleging to be from Citipost which you are not expecting, do not respond to it, please forward it immediately to so we can investigate further, then immediately delete it, and in no circumstances should you provide any personal details or pay any money over to the person who sent the email. All official information about business opportunities relating to Citipost is provided on our official website: .
Protect yourself against online fraud
Often called ‘Phishing’; fraudsters may 'fish' for your personal details. Such attempts can appear as an email seeming to be from a reputable company. Within the email you will be encouraged to click a link to a fraudulent page designed to either capture your details or to download unauthorised software onto your PC. Under no circumstance click any links contained within the email.
Install anti-virus software and Block spyware on your PC
When you connect to the Internet your PC is exposed to the risk of infection from all sorts of unpleasant programs such as viruses, adware or spyware. Viruses and spyware can attack via websites, email attachments, or by spreading from computer to computer. Spyware is a general term for hidden programs on your PC that can invade your privacy. They gather data about you and send them over the Internet without your permission or approval. Spyware can hijack your web browser and display unwanted pop-up advertising on your computer screen. There are several free anti-spyware and anti-virus programs available to help combat them. You can find these using your search engine of choice.
Use a firewall on your PC
A firewall is a programme that blocks unwanted traffic between your PC and the internet. It is designed to stop incoming viruses attacking your computer, and to block unauthorised programmes on your computer accessing other machines over the Internet.
Useful links
Please note Citipost is not responsible for the content of any of the external websites listed below:
For the Metropolitan Police Fraud Alert webpage, providing general advice to the victims of online fraud:
For general information about protecting your PC and yourself:
Get Safe Online
For Microsoft Windows OS users:
Visit
For Mac users:
Visit
For Internet Security, Firewall and Anti-Virus software visit:
Symantec:
McAfee:
Sophos:
AVG Antivirus:
Ad-Aware SE Personal:
Spybot Search & Destroy:
Please also be aware that Citipost Ltd does not accept internet payments direct from the website.
If you have any queries regarding the fraudulent company or website, or have details of any other fraudulent use, please contact .
Keep in the Know 
